Chw Toaster

What TAB will allow you to view the billing history of the customer?

• Notes

• Update Billing

• Billing

• Status

Answer explanation

Becauseeeee you can use the different color boxes to identify the payments and amounts.

Where would you check if the customer is asking you to change the phone number?

• Claims

• Changes

• Status

• Edit

Answer explanation

Edit will allow you to change the information on the account, as the name, address and THE PHONE NUMBERRR!!!

A customer is calling you asking what is the current status of the AC System claim, which tab will you check?

• Edit

• Claims

• New Claims

• Billing

Answer explanation

To check the history of all the claims you definitely want to check on claims TAB.

How much is 2x2=?

• 80

• 27

• 4

• 2

Mrs. Karen is calling you and she is kind of upset that her dishwasher is not working, what tab would you use to open a new claim?

• Claims

• New Claims

• Claims Follow Up

• Status

What would you do if a customer is calling you?

• Answer the phone

• Eat a sandwich

• Go to the restroom

• Hang up

Answer explanation

XD

Mr Maverick is called you asking if we received pictures he sent to us, you will check on?

• Files

• Email

• Changes

• Status