Org. Tools

The fishbone diagram is also known as

• Problem analysis

• Cause and effect analysis

• Cause analysis

• Internal analysis

This tool helps to find the best financial option

• Fishbone diagram

• Decision tree

• Force field analysis

• Gantt charts

This tool considers internal and external factors that affect a decision

• Fishbone diagram

• Decision tree

• Force field analysis

• Gantt charts

This tool relies on driving and restraining forces to make a decision

• Fishbone diagram

• Decision tree

• Force field analysis

• Gantt chart

Of the following questions, which one can be answered using decision trees?

• Why is my staff unmotivated?

• Should I have a sandwich or pizza for lunch?

• Will I be able to finish the project to meet my client's schedule?

• Given a 50% chance of success, should I buy a new factory?

Which tool would be more useful to decide whether to modify a product or not?

• Fishbone diagram

• Decision tree

• Force field analysis

• Gantt chart

Which tool is a quantitative tool?

• Force field analysis

• Gantt chart

• Fishbone diagram

• External environment analysis

Which tool works best to identify the problems with customer service complaints?

• Fishbone diagram

• Decision tree

• Force field analysis

• Gantt chart

Driving forces...

• Go against the change

• Are neutral

• Push the change

• Aren't considered in the analysis

Decision nodes are...

• Represented with a cirlce

• Represented with a triangle

• Represented with a square

• Represented with two horizontal lines