Which of these is not a step in controlling?

• Set Goals

• Monitor the business performance

• Investigate deviations from goals

• Fire underperforming workers

Which of these is not a element of controlling?

• Stock Control

• Recruitment Control

• Credit Control

• Quality Control

It involves buying from a supplier who delivers exactly the right amount of perfectly made stock at exactly the time

• AOB

• JIT

• TIG

• LUT

JIT Stands for?

• None of the above

• Jury in time

• Just in Thought

• Just in Time

Which of these is not an advantage of stock control?

• Will always have the right amount of stock

• improves the business’s sales and reputation.

• Lower amounts of stock will make it easier to spot and eradicate theft

• Sales will lower due to overheads rising

Pick what ways a business can control quality?

• Physical inspection

• ISO 9000

• Quality Circles

• All of the above

This image shows the Board Bia Quality Mark

• True

• False

Gaining Quality awards like the Q Mark or ISO 9000 award can negatively impact marketing.

• True

• False

Credit Control seeks to do what?

• Eliminate Bad Debts

• Increase Employment

• Reduce goods sent back

• Measure Performance

Before giving credit we can check the customers credit rating on the CCR, this stands for?

• Central Credit Registraton

• Central Control Register

• Circles Credit Register

• Central Credit Register