Lodging Management Quiz

The lodging industry in the United States started with which of the following types

of hotels?

• Resorts

• Extended-stay suites

• Roadside limited-service hotels

• Luxury full-service hotels

Who is the founder of Holiday Inn®?

• Kemmons Wilson

• Howard Johnson

• Lord Charles Forte

• Ellsworth Statler

Which of the following is NOT one of the discussed challenges confronting the

lodging industry?

• Increased competition

• Increased guest sophistication

• Safety issues

• Globalization

Which of the following organizations launched the star system for hotel rating?

• American Automobile Association

• Hotelstars® Union

• Forbes Travel Guide

• Mobil Travel Guide

A business traveler is NOT likely to stay at which of the following types of lodging

properties?

• Commercial lodging caters

• Airport hotels

• Conference centers

• Guesthouses

Which of the following types of hotels typically offer 24-hour concierge services?

• Upscale limited-service hotels

• Midscale full-service hotels

• Upscale full-service hotels

• Luxury full-service hotels

Which of the following is an example of upscale limited-service hotel?

• Days Inn®

• Candlewood Hotel®

• Ramada Inn®

• Hyatt Hotel®

Which of the following amenities is less likely to be found in an extended-stay

hotel?

• A large-scale meeting room

• Basic kitchen

• Fitness center

• Coin-operated laundry facility

Which of the following is NOT one of the responsibilities of the rooms department?

• Guest reception

• Housekeeping

• Guest dining services

• Forwarding of mail and phone messages

Which of the following is NOT a job responsibility of a guest room inspector?

• Inspecting all areas of the hotel for cleanliness

• Training guest room attendants

• Supplying each room with clean linens

• Controlling equipment and supplies