2023/24 midterm study guide

Repair estimates are required by law in most states.

• True
• False

A hybrid vehicle has two separate sources of power. These two power sources can work together to move the vehicle, or each can power the vehicle on its own.

• True
• False

Repair work performed on vehicles still under the manufacturer’s warranty is usually performed by ______.

• independent service shops
• dealerships
• specialty shops

Normally, whose job is it to prepare a repair cost estimate for a customer?

• master automotive technician
• parts manager
• service advisor

To be successful, today’s automotive technician must have ______.

• a sound understanding of automotive technology
• on-the-job experience
• continuous training in new technology
• All the answers are correct.

All of the following are considered soft skills EXCEPT:

• ability to work independently
• ability to persuade people
• ability to do math problems
• ability to negotiate with others

The withholding allowance certificate form is also called a ______.

• W-1
• W-2
• W-4

A technician turns in 50 hours of work in a 40-hour workweek. He is being paid $20 per hour flat rate. How much is he actually making per hour?

• $20 per hour
• $50 per hour
• $25 per hour

The first step in a logical diagnostic approach is to ______.

• gather information
• research the information
• verify the problem exists

A job application is a legal document.

• True
• False