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Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.

Which two tools should and administrator configure? Choose 2 answers

• Quick Action

• Outbound Message

• Approval Process

• Email Alert Action

Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.

Which feature should be used to fulfill this requirement?

• Einstein Case Routing

• Auto-response rule

• Case assignment rule

• Case escalation rule

Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports.

Which two actions should the administrator take to preserve the integrity of the source reports? Choose 2 answers

• Create a new report folder with viewer access.

• Move the dashboard to the user's private folder.

• Move the dashboard reports to the view-only folder.

• Change the dashboard to be a dynamic dashboard

Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.

How should the administrator recommend automating this business process?

• Create a workflow rule with an outbound message.

• Set up a scheduled process in Process Builder.

• Configure a scheduled flow in flow Builder.

• Use a process to update the account when it is edited

NO.50 Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference.

Which two things should the administrator do to display the screen flow?

Choose 2 answers

• Create a tab and add the screen flow to the page.

• use a flow element and add the screen flow to the record page.

• Add the flow in the utility bar of the console

• install an app from the AppExchange

Which two capabilities are considerations when marking a field as required in Object Manager?

Choose 2 answers

• The field is not required to save records via the API on that object.

• The field is universally required to save a record on that object.

• The field is added to every page layout on that object.

• The field is optional when saving records via web-to-lead and web-to-case

Which two objects are customizable the Stage Setup Flow? Choose 2 answers

• Leads

• Campaigns

• Opportunities

• Campaign Members

Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.

How should an administrator meet this requirement?

• Update page layout assignments.

• Define multiple record types.

• Assign Lightning pages as app default.

• Create different user profiles.

Cloud Kicks need to be able to show different picklist values for sales and marketing users. Which two options will meet this requirement?

Choose 2 answers

• One page layout, two record types, one picklist

• Two page layouts, one record type, two picklists

• Two permission sets, one record type, one picklist

• One record type, two profiles, one picklist

The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an Opportunity. The administrator attempted the same edit without receiving an error.

How can the administrator validate the error the user is receiving?

• Edit the page layout.

• View the setup audit trail.

• Log in as the user

• Review the sharing model