Revision Quiz
Authored by Moshera Fahmy
Professional Development
Professional Development
Used 2+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
SLA for New Subscriber to be created is
2 Days
1 Day
48 Hour
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CST must receive his cpe through branches only
True
False
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SLA for change port is
48 h
2 Days
5 WD
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CCA will make Verification with Birthday date only if CST contact throw digital channels
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SLA for Cancellation Through branch
1 WD
2 Days
4 wh
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Corporates CST can Cancel from branches only
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CST can make cancellation request from ...?
Exchanges and flagships
Exchanges
Exchanges ,flagships and WE APP/E-care
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