Lesson 1 OCC

Is the use of sounds and words to express yourself.

It also refers to the use of sounds and language to relay a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for expression between two or more people. It is an interaction in which words are used to relay a message. For effective and successful verbal communication, use words to express ideas which can be easily understood by the person you are talking to

• VERBAL COMMUNICATION

• NONVERBAL COMMUNICATION

are those which are given to focus attention on important information.

EX: include

‘Listen carefully..’, ‘

Please listen carefully..’,

‘You need to know about..’.

are those which are given to help the listener understand the order, sequence or relationship of the information. examples include ‘First..’, ‘Then..’, ‘Next..’

are particular or habitual way of talking. The speaker repetitively say the words

refers to an interaction where behavior is used to convey and represent meanings. All kinds of human responses that are not expressed in words are classified as nonverbal communication. According to experts, a substantial portion of our communication is nonverbal. Every day, we respond to thousands on nonverbal cues and behaviors including postures, facial expression, eye gaze, gestures, and tone of voice. From our handshakes to our hairstyles, nonverbal details reveal who we are and impact how we relate to other people. In many cases, we communicate information in nonverbal ways using groups of behaviors. For example, we might combine a frown with crossed arms and unblinking eye gaze to indicate disapproval.

• Nonverbal Communication

• Verbal Communication

Up to ------- percent of communication, then, does not involve what you are actually saying.

(body language) Body motions such as shrugs, foot tapping, drumming fingers, eye movements such as

Use of space to signal privacy or attraction

Touch

Eye contact