Chapters 3-5 Review (Oral Communication)

TRUE OR FALSE: Listening is more than just hearing.

• TRUE

• FALSE

TRUE OR FALSE: Listening is an involuntary act.

• TRUE

• FALSE

TRUE OR FALSE: Our minds and mouths work at a different rate.

• TRUE

• FALSE

What are the four basic styles of listening?

• enthusiastic, sympathetic, critical, discriminative

• semi-, annoyed, engaged, troubled

• appreciative, discriminative, empathetic, critical

This style of listening occurs when we are listening to our favorite podcast.

• appreciative

• discriminative

• critical

• empathetic

This style of listening occurs when we are encouraged to speak openly and freely about our feelings.

• appreciative

• discriminative

• critical

• empathetic

This style of listening occurs when we "tune out" the majority of what's being said and only listen for that one piece we need.

• appreciative

• discriminative

• critical

• empathetic

TRUE OR FALSE: The written word affects us more than the spoken word.

• TRUE

• FALSE

When listening, it is important to remain _______________.

• enthusiastic

• objective

• judgmental

TRUE OR FALSE: The beginning of the speech contains the most important information.

• TRUE

• FALSE