
PC Pro 7.0 8.7 System Recovery
Authored by Brent Bryant
Instructional Technology
12th Grade
Used 2+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Listen to exam instructions
What tool can you use to create a full system image of your Windows drive?
Backup and Restore
Windows Installation Media
Recovery drive
System Repair
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
However, you are experiencing problems using an application and are deciding whether or not to use the Reset this PC option to remove the application and try re-installing it.
What can you expect to happen if you use this option? (Select two.)
The laptop will be reset to the factory defaults.
You are given the choice to keep your edited images.
The laptop will be reset to the last restore point.
You can choose to remove only the application.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You are an IT technician for your company. Fred calls you to complain that every time he opens his internet browser, the default home page has been changed to a site he is not familiar with.
You suspect this change is being caused by a malware infection on his system. However, after you run antimalware and antivirus software on Fred's system, it is still having the same issue.
Which of the following would be the next BEST way to remove the malware?
Format Fred's disks and perform a clean installation of the operating system.
Purchase a new disk and deploy a backup image of Windows.
Restore Fred's computer back to a previous restore point.
Perform an image deployment from a backup image to restore Fred's computer to a known good point.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Micka, a tech-savvy employee, tried to upgrade her computer from Windows 10 to Windows 11 from the internet. Something went wrong during the upgrade, and Micka's computer will no longer boot to Windows. She has brought her computer to the IT department for you to repair.
You have tried to repair the computer, but you are unable to get it to boot to Windows.
Which of the following methods would be the QUICKEST way to get Micka's computer back to its original Windows 10 operating system?
Connect her computer to your external flash drive and install Windows 10 from the data it contains.
Restore her system using the recovery partition.
Download and reinstall Windows 10 from the internet.
Using the Windows 10 DVD, perform an upgrade.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
While running a presentation editor on your Windows 11 laptop, your computer locks up. When you try powering on your computer, Windows 11 will not start.
Which of the following tools should you use FIRST to try and resolve the issue?
Startup Repair
Recovery Drive
Backup and Restore
Restore Files
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is true about System Restore?
System changes made since the restore point was taken are undone.
Device drivers installed since the restore point will not be affected.
User data will be affected.
If the restore freezes, you can cancel the restore process.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
You have just finished installing a new Windows Update when your computer locks up. What should you do first?
Run a System Repair
Complete a System Restore
Uninstall the Windows Update
Reset your PC
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