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   A woman aged about 30 comes to the hotel at 12.30.

• Good afternoon madam

• Good morning madam

• Good afternoon sir

A man comes into your restaurant at 7 p.m.

• Good evening gentlemen

• Good evening sir

• Good afternoon sir

You greet a married couple in the lobby at about 10 p.m.

• Good morning madam and sir

• Good evening madam and sir

• Good afternoon madam and sir

You welcome a group of guests (some men and some women) who come for breakfast.

• Good morning ladies and gentlemen

• Good morning ladies and gentleman

• Good morning madam and sir

You greet 3 women who come for dinner at the restaurant of the hotel.

• Good evening ladies

• Good evening miss

• Good night ladies

You welcome a young lady (aged about 17) at the bar at night.

• Good night miss

• Good night sir

• Good evening miss

You say good bye to a woman and 2 men at 9 p.m.

• Good night madam and sir

• Good evening madam and sirs

• Good night madam and sirs

You say good bye to a maried couple leaving your villa in the afternoon.

• Good bye madam and ladies

• Good bye madam and sir

• Good afternoon madam and sir

You welcome Kevin Fernando and his wife in the morning.

• Good bye Mr. and Mrs. Fernando

• Good morning Mr. Kevin and Mrs. Fernando

• Good morning Mr. and Mrs. Fernando

A woman guest named Mary Luciana leaves at lunch time.

• Good bye Ms. Luciana

• Good afternoon Ms. Luciana

• Good bye Mrs. Luciana