PKT- Jan- cycle 1

How many hashtags are there on Rapido's Linkedin page?

• 2

• 1

• 3

What is the interval in the overall closure of tickets?

• 4 hrs

• 6hrs

• 24hrs

What A3 means?

• Apologize,Action, Assurance

• Acknowledge, Apology, and Assurance

What is the meaning of sympathy?

• Pity

• rude

Your captain dropped me midway and I had to walk for more than 1 km. I want strict action against the captain and a refund for my ride amount. Choose the correct response.

• We understand your frustration since the captain dropped you midway. Sincere apologies for the inconvenience caused to you, Sneha. Would you mind sharing your ride details over DM along with the registered mobile number so that we can get this checked?

• Hi Sneha, we are sorry for the trouble. Please share your contact number along with the Order ID via DM so that we can look into this.

Where can we check the referral for the captain and customer?

• Campaign Dashboard

• Supply Dashboard

What is the full form of CED and CSD?

• Consumer Escalation Desk and Consumer service delivery

• Customer escalation Desk and Customer Delivery services

We have stopped the bike taxi services but resumed auto services. Choose the correct city.

• Kolkata

• Mumbai

What is the meaning of stern action?

• firm action that you cannot oppose it

• Apologize

PKT full form-

• Product Knowledge Test

• Process Knowledge Test