Installing and Upgrading

Although software are extensively tested before it is released. It is rarely released without an error or bug. These errors can cause software to hang or crash. What does HANG mean?

• When the computer runs slower than normal

• When a computer program or entire system stops responding to input

• When the machine or network resources are unavailable for intended users

• When the computer flickers consistently

What are some of the prompts of the existing system that you will get when it is time to install and upgrade your software?

• Software is unstable and causes the system to crash

• The software is no longer supported by the manufacturer and you no longer receive user support or updates

• When find that your current software is not compatible with a newly installed operating system

• Security issues with the software makes you prone to bugs

What is a device driver?

• Anything that indicates that the system is ready for a new upgrade

• A device that is plugged into the computer to prevent it from shutting down if you are experiencing crashes

• A program that tells the computer system how to communicate with a hardware device

• A device that is inserted in the computer port that enables detection of bugs in the system

Who are 'end users'?

• These are the people who will be using the system

• These are the people who sells the system

• These are the people who upgrades that system for organisations

Choose the correct definition for 'back out procedures'

• A procedure for going back to check that the system is installed correctly

• Restoring a system to the state it was before the installation took place

• To go back one step only before the installation took place

• To return to the software to the vendor