Introduction to Professional Communication

All of the following are skills of public relations except:

• Writing

• Selling

• Editing

• Speaking

• Reading

Which term is not part of the four P's of marketing?

• Price

• Promotion

• Publication

• Product

• Placement

All of the following are fields of external communication except:

• Marketing

• Public Relations

• Media Relations

• Interviews

• Advertising

In Professional Communication a ?? is best for a short message.

• Report

• Memo

• Proposal

• Case Study

• Guides

_______ listening can also be called pseudo listening.

• Selective

• Deep

• Partial

• False

• Evaluative

All of the following are parts of a report except:

• Findings

• Conclusion

• Terms of reference

• Procedures

• Introduction

Which type of listening should be used when listening to a poem?

• Appreciative

• Deep

• Deliberative

• Evaluative

• Empathetic

A _____ presentation should be used to sell a product.

• Goodwill

• Informative

• Persuasive

• Motivational

• Individual

In ___, the United States passed legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity.

• 2009

• 2002

• 1946

• 1984

• 1964

James recently learned he was not promoted because the company wants a younger person to lead the group. This is an example of ___ discrimination.

• Gender

• Pay

• Ethnicity

• Age

• Race