MGT 101 - Chap 2a

Chronological Development of Management Theories

• Classical, quantitative, behavioural, systems, contingency

• Classical, behavioural, quanlitative, systems, contingency

• Classical, behavioural, quantitative, systems, contingency

• Classical, quanlitative, behavioural systems, contingency

Which of the following is NOT one of the approaches under classical management theories?

• Scientific management

• Bureaucratic Management

• Leadership Management

• Administrative Management

'workers' attitudes towards their managers affect the level of workers' performance' - who said/concluded this?

• Elton Mayo

• Mary Parker Follett

• Henri Fayol

• Max Weber

Who developed the principles of bureaucracy?

• Frederick Winslow Taylor

• Max Weber

• Elton Mayo

• Henri Fayol

What are the three areas that Frederick Winslow Taylor's work focuses on?

• Task Performance, supervision, production

• Task Performance, motivation, production

• supervision, production, motivation

• Task Performance, supervision, motivation

Which of the following is NOT one of the characteristics of a bureaucratic system?

• specialization of labour

• impersonality

• formal rules and procedures

• motivation

How many limitations are listed in Elton Mayo's human relations view of management?

• 5

• 6

• 7

• 8

What's Mary Parker Follett's concern when she wrote about management?

• Taylor was ignoring the human side of the organisation

• Taylor was selfish about his own theory

• Taylor was ignoring the conceptual side of the organisation

• Taylor was ignoring the profit of the organisation

Mary Parker Follett advocated what she called '____________' - members of different departments working together in cross-departmental teams to accomplish projects - an approach that is increasingly utlized today.

• cross-using

• cross-functioning

• cross-understanding

• cross-check

'harmonizing the goals and activities of individuals and groups within the organization. Management must reconcile differences in approach, effort, interest and timing, in favour of overall shared goals' - Henri Fayol. Which function is this?

• Controlling

• Commanding

• Co-ordinating

• Organizing