FunctAreas/HR/MGMT Study Guide

What is the meaning of human resources?

• The people who represents a business
• The best person to do the job
• The people employed to do work in a business
• Supervises employees and sets tasks to be done

Who is the owner / shareholder of a business?

• Those employed to work in a business
• Supervises the employees and sets tasks to be done
• Represents the business and recruits staff
• Owns the business or part of it

Which of the following is NOT a skill that a business would look for when recruiting?

• Teamwork
• Leadership
• Plagiarism
• Qualifications

What is recruitment?

• The way a business finds new staff
• Those who have an interest in the business
• It is another term for vacancy
• Customer service best practice is carried out using this method.

Which of the following is NOT a place where a job advertisement would be found?

• Noticeboard
• billboard
• Company website
• Poster

Potential ethical problems in compensation include all of the following EXCEPT

• falsifying expense reports.

• misrepresenting hours worked.

• sending false information.

• sending gifts.

HR Management plays a small role as the keeper and voice of organizational ethics.

• True

• False

What is the ultimate goal behind diversity in the workplace?

• having the employees of the company = the composition of the marketplace

• companies having a broader base of knowledge and understanding when making decisions

• better strategies

• increases access to higher-paying jobs for more people

A detailed outline of the duties, qualifications, and conditions required to do a specific job is called a

• background check

• job application

• job description

• resume

Together pay and benefits are called

• compensation

• profit sharing

• salary

• wages