Successful Business Operations-iCEV

Which of the following businesses attract customers due to their ease of accessibility?

• service

• internet

• entrepreneurial

• home-based

Which of the following refers to the process of leading or the entities which perform the act of leading?

• Management

• Leadership

• Team Work

• Planning

Which of the following is considered the heartbeat of an organization?

• Customers

• Management

• Leaders

• Employees

What type of businesses are rapidly increasing due to new technology?

• service

• technological

• internet

• home-based

Which of the following includes the use of Gantt charts and PERT Diagrams?

• training

• managing

• scheduling

• planning

Which of the following types of change is based upon consumer behavior?

• social

• economic

• technological

• political

Training and motivating employees will contribute to which of the following within a business?

• leading

• management

• success

• turnovers

Which of the following defines turnover?

• the shopping tendencies of customers

• the gaining and losing of employees

• the way education and training are scheduled

• the arrangement of employees within departments

Which of the following is NOT a type of service business?

• insurance

• clothing

• education

• accounting

Which of the following defines the various roles of company employees?

• training

• management

• training

• organizational structure