ML Chapter #2

Short term goals are those goals that can generally be completed within one _____ or less.

• day

• year

• month

• week

Which of these terms refers to the moral principles by which we live and work?

• equality

• emotions

• ethics

• justice

The ability to deal with difficult circumstances comes from having ____?

• well develop life skills

• specific career goals

• a fine tuned smile

• a strong family unit

All the following are reasons why cosmetologists should study and have a thorough understanding of life skills except ____?

• having good life skills eliminate the need for self esteem

• well developed life skills will help you deal with difficult circumstances

• practicing good life skills leads to a more satisfying and productive career

• life skills help you keep interactions with clients positive

Which of the following is one of the action steps for success ?

• always strive to meet your salon managers definition of success

• show respect only for those people who can help you in your career

• never practice new behaviors

• keep your personal life separate from your work

Which oif the following is one of the recommende dtsrategies for effectively managuing your time ?

• make effective time management a habit

• do not schedule free time into your day because free time is a waste of time

• always work as hard as possible, even if it means neglecting physical activity

• plan your commitments around your leisure time

Effective communication is improved through practicing nonverbal and verbal skills, as well as ___

• HAVING A WARM SMILE

• active listening

• talking softly

• speaking loudly

In order to be diplomatic, you should be assertive rather than____

• aggressive

• intelligent

• sensitive

• considerate

It is recommended that you study during blocks of time that would otherwise be wasted, such as while ___.

• getting significant rest

• practicing new skills

• listening to your instructor

• waiting in a doctors office

When we pay attention to our ____, we can learn how to mange our time efficiently.

• insecurities

• cravings

• inner organizer

• feelings of guily