Housekeeping TWA

Where do we need housekeeping?

• Hotels

• Prisons

• Schools

• All of the above

Who is responsible for the HK department

• Executive Housekeeper

• Public area attendant

• Floor supervisor

• All of the above

a role of Housekeeping is guest satisfaction and hygiene

• True

• False

A hotel is........

• A home away from home

• A rest away from home

• A room away from home

Housekeeping is the backbone of the hotel?

• True

• False

Cleanliness and comfort is why guests return

• True

• False

Employees comfort is not important

• True

• False