RPM/LSG Key people

How do you find the Operation's SOPs

• There is a shared folder in RPM one drive.

• There is a shared folder in LSG one drive.

• There is a shared folder in LSG one drive.

• I have the SOPs in my LSG email.

What is the Account Manager's name?

• Juan Tovar

• Daniela Perz

• Johan Tovar

• Andrea Penuela

Whe you have internet connection problems, what is the correct process to follow?

• 1. Send an email to IT directly letting them know about the problem.

  2. Inform the RPM Team Leader.

• 1. Inform my LSG Team Leader.

  2. Wait for IT help desk contact me.

• 1. Inform my RPM Team Leader.

  2. Wait for IT help desk contact me.

• 1. Send an email to IT directly letting them know about the problem.

  2. Inform the LSG Team Leader.

What is the correct procedure to request vacation?

• 0. All communications goes through LSG email.

  1.Communicate with the LSG Team Leader with 60 calendar days in advance.

  2. Fill out the form "Request your vacation"

  3. Wait for the email approving the dates.

  4. Sign and sent back the "Formato de vacaciones"

• 0. All communications goes through RPM email.

  1.Communicate with the RPM Team Leader with 30 calendar days in advance.

  2. Fill out the form "Request your vacation"

  3. Wait for the email approving the dates.

  4. Sign and sent back the "Formato de vacaciones"

• 0. All communications goes through LSG email.

  1.Communicate with the LSG Team Leader with 70 calendar days in advance.

  2. Fill out the form "Request your vacation"

  3. Wait for the email approving the dates.

  4. Sign and sent back the "Formato de vacaciones"

• 0. All communications goes through RPM email.

  1.Communicate with the RPM Team Leader with 20 calendar days in advance.

  2. Fill out the form "Request your vacation"

  3. Wait for the email approving the dates.

  4. Sign and sent back the "Formato de vacaciones"

Whos is responsable for authorizing your vacation and to who the email is sent?

• Responsables: RPM and the LSG Team Lead.

  The email must be send:

  to: RPM Team Lead.

  CC: LSG Team Lead

• Responsables: RPM and LSG.

  The email must be send:

  to: LSG Team Lead

  CC: RPM Team Lead

• Responsables: RPM and the LSG Team Lead.

  The email must be send:

  to: vacaciones.

• Responsables: RPM an LSG

  It is not necessary to send an emaildireclty, we have to fill out the form "Request your vacation" and an authomated email is sent.

What is the LSG Operations Manager assigned to the account?

• Natalia Rojas

• Daniela Perez

• Tatiana Charris

• Johan Tovar

Name which of the following LSG training are available this month (February)

• Skin Care

• Adaptability

• Trading for beginners

• Empowement

How is the ticket generated when Turvo is not working properly?

• Should be reported directly to Juan Tovar.

• Should be reported directly to the RPM Team Leader for ticket creation.

• I directly generate the ticket in the platform.

• Should be reported directly to the LSG Team Leader for ticket creation.

Where is the RPM main office located?

• Rose city, MI

• Portland, MI

• Royal Oak, MI

• Addison, MI

What is the name of the CEO of LSG?

• Robert Cardenas

• Roberto Cadena

• Robert Cadena

• Roberto Cardenas