Habit 5

What do you do when you're in a conversation?

• stay calm

• interrupt them

• begin an argument

• get mad

Which is best for communication?

• pretending

• selective listening

• attentive listening

• empathetic listening

When should you speak in a conversation?

(2 answers)

• while the other person is talking

• after they're done

• after understanding

• after understanding

Fill in the blank

You should be _____ the other person’s point of view,

• respecting

• ignoring

What makes a good listener?

• words

• tone and meaning

• all of the above

• paying attention