Huddle quiz

If the business has a tech issue in upload multiple orders on system,

the sub-category will be ...

• Business dashboard default

• general inquiry

• orders upload on system

• mass upload

For Red & Paltinum accounts, they should report for any issue related to returned shipments within .....

• 24 W/hrs

• 72 W/hrs

• 48 W/hrs

• on spot

In case the business needs to escalate or change AM, you will ....

• send email to Rodina Salem

• raise an escalation ticket

• send email to Rodina salem and Dina Asaad

• Send email to his AM

If there is a fake return, the case will be accept if the bsuieness reaches us within ...

• 24 W/hrs

• 30 calender days

• 7 calender days

• on spot

An order delivered on 3 Feb, but there is a missing item,

the business should flag with issue on ...... as max !

• 5 Feb

• 4 Feb

• same day

• 6 Feb

what's considered fargile?

(choose correct answers)

• musical instruments

• books

• Artwork

• electronics

Order fulfilled by Bosta and exceeded the SLA to be fulfilled and it's status is created, we will raised a ticket to the concerned hub to update and dispatch the order

• True

• false

أكلت فلفل فتفلفل فمى، كم حرف فاء فى ذلك؟