XI_Telephoning

When someone you don't know at all calls you, you might say:

"Sorry, I think you've got the .... number."

• same

• right

• wrong

• disconnect

" .... to you later."

What is the most suitable word to complete the expression of finish talking above?

• Talk

• Call

• Answer

• Speech

Andrew: Could you .... your name, please?

Jeany: Sure. It's J-E-A-N-Y

What is the most suitable word to complete the expression of finish talking above?

• spill

• write

• repeating

• spell

To ring off means ...

• to finish a telephone conversation

• the line is quite bad and you can't hear a person on a call clearly (usually when talking on a mobile)

• to finish a telephone conversation

• to connect using the power button

To break up means ...

• the line is quite bad and you can't hear a person on a call clearly (usually when talking on a mobile)

• to speak louder

• to end a telephone conversation (often abruptly)

• to disconnect using the power button

To pick up means ...

• to answer a phone call

• wait (for a short time). Generally we use it in imperative form.

• to communicate (to convey) a message to someone else

• to end a telephone conversation (often abruptly)

"Please ask her to call me back"

This expression is likely said by ...

• Caller

• Receiver

"She's busy right now. Would you like her to return your call?"

This expression is likely said by ...

• caller

• receiver

"Would you mind giving her a message?"

This expression is most likely said by ...

• caller

• receiver

I’ll put you on the line.

What does the expression mean?

• Putting Someone on Hold

• Putting Someone Through

• Dealing with Problems

• Answering Telephone