Turndown service

While knocking on the door, what will you announce performing turndown service?

• Housekeeping please

• Turndown service please

• Good evening please

• May I come in please?

What is the purpose of Turndown service?

• To facilitate the guest before sleeping

• To ensure the guest sleep with ease

• To allow the guest to easily go to the bed

• All of the answer are correct

What is the purpose of Turndown service?

• To facilitate the guest before sleeping

• To ensure the guest sleep with ease

• To allow the guest to easily go to the bed

• All of the answer are correct

The first step after entering the guest room is?

• Turndown the bed

• Close all the curtains

• Turn on all the lights

• Set-up cookies

Below steps include during turndown service, except (kecuali)

• Turning on all the lights

• Opening all curtains

• Setting-up slipper

• Dusting the table

Besides sleep well card, the housekeeper will also set-up ........ on the bed

• Breakfast menu

• Slipper

• Face towel

• Cookies

Which is the correct steps in guest engagement....

• 1. Greetings,

  2. ask which one to be cleaned first,

  3. set-up fruit basket,

  4. Fond farewell

• 1. Greetings,

  2. set-up fruit basket,

  3. ask which one to be cleaned first,

  4. fond farewell

• 1. Greetings,

  2. clean bathroom,

  3. set-up fruit basket,

  4. Fond farewell

• 1. Greetings,

  2. ask which one to be cleaned first,

  3. Fond farewell

  4. Set up fruit basket