
L2 Fazz Biz SG February Quiz

Quiz
•
Fun
•
1st Grade
•
Hard
Bella Ramadhana
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
In the event of cancelled unassociated Xfers Accept Paynow contracts with available bank rows, what will Prod Ops do to process this transaction?
Flag any transactions inside to @payment-integration-eng as there will be no list on metabase during normal days
Flag any transactions inside to @payment-integration-eng and cc Gerard Png
Flag any transactions inside to @payment-integration-oncall and cc Cherie Swee along with Iftikhaar Hassan
Flag any transactions inside to @payment-integration-oncall as there will be list on metabase
2.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
What is the requirement of checking Xfers Accept Contract?
Monitor 2 days in a row on metabase and escalate the failed/ blocked transactions and escalate it to #fazz-biz-ops slack channel
Monitor 2x a week on metabase and escalate the failed/ blocked transactions and escalate it to #fazz-biz-sg-credit-ops slack channel
Monitor 2x a day on metabase and escalate the failed/ blocked transactions and escalate it to payment ops
Monitor 2x a day on metabase and escalate the failed/ blocked transactions and escalate it to #fazz-biz-ops slack channel
3.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
What are the correct flow of completing USD FX withdrawals after payment ops has associated the bank row ID?
Select 'Withdrawal' tab on Retool > click the transaction under 'Select Wallex Withdrawal Transaction' row > Input the final fee that has been provided by FX calculator has in the ‘Xfers Fee Fixed Cost’ field and click ‘Submit’ > Sending outgoing email via Sendgrid to merchant after the withdrawal process has been completed on Retool
Select 'Withdrawal' tab on Retool > click the transaction under 'Select Wallex Withdrawal Transaction' row > Input the USD8 withdrawal fee and click ‘Submit’ > Sending outgoing email via Sendgrid to merchant after the withdrawal process has been completed on Retool
Select Wallex Withdrawal Transaction' row > Input the final fee that has been provided by FX calculator has in the ‘Xfers Fee Fixed Cost’ field and click ‘Submit’ > Sending outgoing email via Sendgrid to merchant after the withdrawal process has been completed on Retool
Select 'Withdrawal' tab on Retool > click the transaction under 'Select Wallex Withdrawal Transaction' row > Sending outgoing email via Sendgrid to merchant after the withdrawal process has been completed on Retool
4.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
The following process are the checklist that Prod Ops needs to have in order to process USD FX withdrawal, except?
Ensure the client has filled in the pay out form on Fazz Dashboard including the USD pair, beneficiary bank details, and SWIFT code
Prod Ops can proceed the withdrawal accordingly in retool after the amount has been deducted by FX fee
Prod Ops must calculate FX fee to deduct then associate unclaimed bank row ID to merchant account ID by notifying paymentops in #fazz-biz-ops slack channel
Sending outgoing email via Sendgrid to merchant after the withdrawal process has been completed on Retool
5.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
If the client wants to shift USDC from their StraitsX account to USD funds within their Fazz Biz account, what is the condition they need to fulfill in order to complete the process?
Prod ops confirm with the client how much amount they would like to transfer and they should agree to service fee of 0.2%
Prod ops will inform the user that the transfer of the requested amount of USDC to USD Copper Earn Wallet for Fazz Business can be proceed accordingly
Prod ops confirm with the client that the settlement will not begin unless they agree to 0,2% service fee
Prod ops will inform the user their acknowledgement will be recorded as agreement for their off-ramp needs
6.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
All of the following statements are false regarding terms of acknowledge USDC deposit to the clients, except?
Prod ops must mention that the funds are disbursed to their account balance first before they receive the funds in the recipient account
Prod ops must mention that the funds are now in process and they transfer in request is completed
Prod ops must mention that the deposit request has been completed but they should input Xfers Pte Ltd in comments moving forward
Prod ops must mention that the deposit request has been completed and the funds are credited to the recipient account either it's a company's account or their own account
7.
MULTIPLE CHOICE QUESTION
15 mins • 10 pts
What are the next steps upon receiving the client's acknowledgment for their USDC transfer in?
Prod Ops double check the deposit in #Earn-Ops-xsgd-usdc with StraitsX prod ops > Forward the Email of Client Acknowledgement to Finance@xfers.com and cc Fazz Biz Prod Ops, AM, Zack Yap, Anh > Adjusting the balance on retool and select merchant then fill in counter party > Delete “xfers_deposit_request_id:xx” > Double check merchant account statement and ensure the direct deposit and fees are correctly deducted > Acknowledge the Deposit with the Client accordingly via email thread
Prod Ops double check the deposit in #Earn-Ops-USD with StraitsX prod ops > Forward the Email of Client Acknowledgement to Finance@xfers.com and cc Fazz Biz Prod Ops, AM, Zack Yap, Anh > Adjusting the balance on retool and select merchant then fill in counter party > Double check merchant account statement and ensure the direct deposit and fees are correctly deducted > Acknowledge the Deposit with the Client accordingly via email thread
Prod Ops double check the deposit in #Earn-Ops-USD with StraitsX prod ops > Forward the Email of Client Acknowledgement to Finance@xfers.com and cc Fazz Biz Prod Ops, AM, Zack Yap, Anh > Adjusting the balance on retool and select merchant then fill in counter party > Delete “xfers_deposit_request_id:xx” > Double check merchant account statement and ensure the direct deposit and fees are correctly deducted > Acknowledge the Deposit with the Client accordingly via email thread
Prod Ops double check the deposit in #Earn-Ops-USD with StraitsX prod ops > Forward the Email of Client Acknowledgement to Finance@xfers.com and cc Fazz Biz Prod Ops > Adjusting the balance on retool and select merchant then fill in counter party > Double check merchant account statement and ensure the direct deposit and fees are correctly deducted > Acknowledge the Deposit with the Client accordingly via email thread
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