Organizational Diagnosis, Renewal and Change

Organizational diagnosis is done in how many levels?

• Four

• Two

• Three

• Five

Why is feedback important?

• To give increments

• To keep records updated

• To get an insight into the performance

• To inform the bosses of progress

Autonomy in work means more ____.

• Independence

• Work

• Money

• Stress

What is task identity?

• Job description

• Employees identity number

• The degree to which the task is visible

• Task completion date

The four techniques in organizational diagnosis are questionnaire, interviews, and obtrusive measure and ____.

• Examination

• Observation

• Testing

• Feedback

A questionnaire contains predetermined fixed ____

• Questions

• Answers

• Responses

• Feedback

Through a questionnaire large amounts of data can be collected very fast.

• Yes

• No

• Very difficult in short time

• Large amounts cannot be analyzed

In a questionnaire there is no way to tell how ____ a person is

• Truthful

• Rich

• Intelligent

• Good

Interviews can be of two types: ____ and group

• Confidential

• Open ended

• Individual

• Closed ended

Questions can be open-ended or ____ ended

• Coaxing

• Short

• Leading

• Closed