Offering Service

Can I ... you a hand?

• Need

• Help

• Be

• Give

... like a cup of coffee?

• I will do

• Should I

• Can I

• Would you

Rina : May I help you?

Dinda : Hmmm. Don't bother yourself, thanks.

The underlined sentence expresses …

• Offering helf

• Giving help

• Declining an offer

• Asking help

Ali : Excuse me, Mam. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mam?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay.

The underlined words express ....

• Accepting service

• Declining service

• Offering service

• Refusing service

Clerk : Good morning. .....

Fathan : Good morning. Yes, please. I’d like to exchange my rupiah for Australian Dollars.

Clerk : Okay. Let me check.

• Will you help me?

• Can I help you?

• Can you help me?

• What can you do for me?

A : "What can I do for you?"

B : ........

• How are you?

• Here you are

• Yes, I am looking for jacket

• A black jacket

Ryo : Sir, I think I’m lost.

Ocid: ………………………..

• Let me help you carrying your motorcycle

• May I help you? I have a phone too

• Would I help you? I know this place

• Can you help me? I don’t know this place

Man : Could I hold your package while you sign in?

Woman : Thanks, that would help a lot.

What will the man probably do?

• Sign the package

• Hold the woman’s package

• Give the package

• Help the woman sign the package

Man : What's wrong, Madam?

Woman : I can't open the door.

Man : ....

What is the most appropriate response to say next?

• What if I close it?

• What can I do for you?

• May I help you leave the room?

• Would you like me to open it for you?

Jason : The suitcases you bought look very heavy.....

Priska : Sure, It's very kind of you. Thank you, Jason.

• Would you like to help me?

• Would you like me to help you?

• Would you like to bring it?

• Would I like to help you?