Career Fundamentals

What does the “S” in SMART Goal Setting stand for?

• Sure
• Systematic
• Structured
• Specific

Planners, checklists, large calendars, and computer applications are used with which time management skill?

• Focus
• Organize
• Prioritize
• Create

What best describes the behavior of a great team member?

• Talks badly about other coworkers and customers
• Helps new associates who are joining the team
• Complains about new challenges and assignments
• Blames other instead of taking responsibility for mistakes

In the problem solving process, which step comes after Come up with Solutions?

• Take Action
• Finish your shift
• Choose a Solution
• Define the Problem

Which SMART goal element is missing from this goal?

“You must stock 20 boxes of product onto the store shelves.”

• S - Specific

• A - Achievable

• M - Measurable

• T - Time-based

A group of people that work together towards a shared purpose or common goal is called

• A meeting
• A group
• A huddle
• A team

What does the “A” in SMART Goal Setting stand for?

• Able
• Accountable
• Accurate
• Achievable

In the problem solving process, which step comes after Define the Problem?

• Finish your shift
• Choose a Solution
• Come up with Solutions
• Take Action

A poor reaction to an idea or situation is called a

• Positive attitude
• Problem solving
• Negative attitude
• Beneficial skill

Every day you take the morning train to get to work 15 minutes before your shift begins. Today the train broke down and they think it will take an hour to get it fixed.

Define the problem for the situation above by selecting the best answer.

• The train broke down

• You need to be at work 15 minutes before your shift begins

• You’ll be an hour late for your shift

• You take the morning train to work