Services Assessment

If a customer have 2 years standard warranty can we sell 3 years ADP? 

• YES

• NO

If customer has bought 2Y ADP, then he will be eligible for how many claims per year

• Once Every Year

• Twice Every Year

• Once in Two Year

• Anytime twice in 1 year

Select the one which is not covered under ADP

• Failure, cracks or breakage of the LPC screen

• Unintentional bumps or drop of the product

• Theft or Loss, Road accident, Fire, Floods

• Liquid spills on the keyboard

Zero tolerance to dead pixel is a part of which exclusive offered services from lenovo

• ADP

• Standard Warranty

• Premium Care

• LUS

Select the correct Onsite support option from below

• 10:00 - 07:00 | Monday to Friday

• 10:00 - 07:00 | Monday to Saturday

• 09:00 - 09:00 | Monday to Friday

• 09:00 - 09:00 | Monday to Saturday

What all below options are covered Only under LUS

• Parts Prioritization

• Zero dead pixel tolerance

• Game settings, tuning

• Getting started assistance

• All of the above

Select the correct services offered under LUS for Gaming customers

• Game settings / Tuning

• Application level assistance

• Gamer centric information

• HW & SW Performance optimization

• All of the above

What is the toll-free number for LUS support?

• 1800-121-9339

• 1800-572-2224

• 1800-572-6465

• 1800-419-4666

What is the email id for Premium care

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

Liquid spills are covered under Premium care

• TRUE

• FALSE