What are the 4 steps we use to problem solve at THE? (select all that apply)

• Talk

• Think

• Interrupt

• Stop

• Try

True or False: Problems and conflicts are a part of our life.

• True

• False

The first step to problem solving is STOP. This means...

• Ignore the problem.

• Start thinking of solutions right away.

• Run away from your problem.

• Get your mind into problem solving mode.

The second step to problem solving is TALK. This means...

• Tell the person/people you have a problem with, that you are correct.

• Figure out what the Problem is.

• Use your loudest voice to talk.

• Walk away.

The third step in problem solving is THINK. This means...

• Think: How can we solve this together?

• Think: How come I am always right?

• Think: What am I having for lunch?

• Think: Why is this person always bothering me?

The fourth and final step to problem solving is TRY. This means...

• Try to make the person you have conflict with agree with you.

• Try the solution you and the person/people came up with.

• Try to move on without resolving the problem.

• Try to get people to be on your side.

Some strategies for when we STOP are...

• Take a breath

• Count to 10

• Take a walk

• Ask for space

Put these steps for TALK in order.

• 3

• Say your point of view.

• 2

• Ask Questions.

• 1

• Listen to others' points of view.

When we THINK, we...

• Brainstorm

• Find solutions

• Think of ways to put the other person down

• Listen to others

Sometimes after we try our solution, it does not always work. What should we do after we TRY...

• Give up

• Try another solution

• Ask a Harmony Worker for help

• Ask an adult for help