EMPOWER

EMPOWER

Professional Development

11 Qs

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EMPOWER

EMPOWER

Assessment

Quiz

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Professional Development

Practice Problem

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Created by

Luana P.

Used 34+ times

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11 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

What are Clients' rights with GDPR?

- Discounts

- Self Care Page

- Birthday message

- Self Care Page

- Digital CRM Card

- Dedicated Privacy & Data Protection office

- Digital CRM Card

- Invitations for events

- Newsletters

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Who are PROSPECT Clients?

Someone who has spent time in the store but didn’t finalize any purchase

Someone who has purchased in store at least once

Someone who didn't gave his/her personal data for the Marketing consent

3.

MULTIPLE SELECT QUESTION

1 min • 1 pt

What are the best ways to ask for Clients' details?

Are you aready in our database?

Do we have already the pleasure to have you as our Client?

Are you already registered?

Have you ever shopped in Armani before?

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In which case a Client is reachable?

With:

- Recovery data

- Marketing consent

- One valid contact info and the related contact preference

With:

- Marketing Consent

- Birthday data

- Email address

- Phone number

- Home address

- Marketing consent

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which Clients are BRAND LOVERS?

The one who have spent between 4.000 € and 10.000 €

The one who have spent more than 10.000 €

Clients who really love the Emporio Armani.

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Who are POTENTIAL Clients?

Someone who visited the Store but didn't buy anything.

Someone who have spent between 600 - 4.000€, but just once.

Someone who have spent between 600 - 4.000 €, at least two times in one year.

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Who are BRAND AMBASSADORS?

Influencers invited at the Fashion Shows

Clients who have spent less than 5.000 €

Clients who have spent more than 10.000 €

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