SD_2P_23

Whatsapp is a/an _________ app

• educational

• lifestyle

• messaging

• news

Duolingo is a/an ______________ app

• news

• educational

• lifestyle

• entertainment

In a Customer Journey Map, it's the moments in which the client has direct contact with the store or an app

• touchpoints

• customer activities

• customer goals

• experience

The following technique for UX design uses stories to communicate important information, attract users and establish the brand.

• wireframes & prototypes

• storytelling

• customer journey maps

• design patterns

The following technique for UX design is used to understand the user in every different part of our process.

• wireframes & prototypes

• storytelling

• customer journey maps

• design patterns

UX stands for:

• User Interface

• User Interrelation

• User Experience

• User Experimentation

UI stands for:

• User Interface

• User Interrelation

• User Experience

• User Experimentation

Greates value from a UX Designer

• Empathy

• Technology savy

• Promotes products as inclusive

• Always looks for greater sales

Japanese term that means "mistake proof", it states that if there's a mistake while using the product it's due to an error in design, not the customer's fault

• yoka-bowl

• poke-ball

• poka-yoke

• pockys

Software created particularly for mobile devices

• Apps

• Software

• Games and entertainment

• Programs