Pre-PTS an appointment and brochure

A reservation is an arrangement that you make with a restaurant, hotel, or travel agent for us at a certain time in the future.

• True

• False

An appointment is an arrangement to meet someone at a particular time and place.

• True

• False

Andy : Could I _____ to Mr. Brand in the Marketing department, please?

• Go

• Speak

• With

• Come

Hi, this is Angelica Moar. I have _____ tomorrow. I can't recall what time is it?

• a date

• a call

• an appointment

• a reservation

Amel : "I think the afternoon would be best."

What kind of statement is it?

• Making an appointmen

• Declining suggestions

• Rejecting an appointmen

• Accepting an appointmen

Eugene : "I think I can't come. I have another meeting at that time."

What's Eugene means?

• Declining an appointment

• Asking an appointment

• Making an appointment

• Accepting an appontment

Guess : "Excuse me, I have an appointment with Dr. Wright today."

Receptionist : "Yes, Sir. You're appointment is _____ 12.45."

• on

• in

• at

_______ is a form of paper to promote restaurants, campaign activities, or music concert that have low-cost form of mass marketing.

• Flyer

• Brochure

• Pamphlet

• Leaflets

Which one is identify as brochure?

• 
• 
• 
• 

______ an unbound booklet that is without a hard cover or binding, consist of single sheet of paper to advertise purposes.

• Brochure

• Flyer

• Pamphlet

• Leaflets