The Design Thinking Process

Which is NOT a good interview strategy for the Empathize stage?

• Encourage the person to talk about experiences.

• Try to uncover needs people may or may not be aware of.

• Ask follow-up questions to get more information.

• Encourage short answers that get right to the point.

During the Ideate stage you come up with a model or version of your idea that you can try out.

• True

• False

Which is NOT an aspect of the Define stage of design thinking?

• Create a composite user to give perspective to the solution

• Brainstorm as many possible solutions to the problem as possible

• Develop a Point of View statement to state user's need

• Recognise a challenge with a "How Might We" question

Which is NOT a guideline for the Ideate stage?

• Consider the practicality of each idea before sharing it.

• Reference the How Might We question frequently.

• Generate as many ideas as possible.

• Don't worry about how good other peoples' ideas are.

Storyboards and sketches are examples of High-Fidelity Prototyping

• True

• False

 

Which statement about the Prototype stage is TRUE?

• A prototype needs to be a realistic model.

• You shouldn't worry about how someone might interact with it.

• The point is to get your idea out into the physical world.

• You shouldn't consider your composite user at this stage.

Which is NOT TRUE about the Test stage?

• It is an opportunity to refine the solution.

• Only consider positive feedback to get the best result.

• You should come up with new ideas during the Test stage.

• You should assume that your solution can be made better.

Which is NOT an aspect of the Empathize stage?

• Evaluate: prioritize evidence that supports a chosen problem

• Observe: View users in the context of their lives

• Engage: Interact and interview users in real-life context

• Immerse: experience what the user experiences

Scampering is an ideation technique

• True

• False

During which stage would you consult experts to learn more about the areas of concern and to gain an understanding of other people's experiences?

• Prototype

• Define

• Ideate

• Empathize