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Set Your Sales LAP Quiz

Authored by Flexcia Dowell

Computers

9th - 12th Grade

Used 13+ times

Set Your Sales LAP Quiz
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Advantages customers receive from using a product.

Benefit

Close

Features

Need

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The point in the selling process at which the customer makes a favorable buying decision.

Benefit

Close

Features

Need

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The phase of the selling process in which the slues person determines what a customer needs/wants through the use of questioning and listening.

Establishing Relationships

Follow-up

Discovering customer needs

Objection

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The phase of the selling process which involves making initial contact with customers to create the right selling environment.

Discovering customer needs

Objection

Follow-up

Establishing RelationshipsT

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Facts or characteristics of a product.

Features

Benefit

Need

Objection

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Something required or essential which is lacking.

Features

Need

Benefit

Close

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A sales technique in which the salesperson attempts to increase the customer's purchase by recommending additional items after the original decision to buy has been made.

Reaffirming the buyer-seller relationship

Sales Presentation

Selling process

Suggestion Selling

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