
Internal and External Communication
Authored by Robin FordCoron
Other Sciences
9th Grade
Used 3+ times

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22 questions
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1.
MULTIPLE SELECT QUESTION
30 sec β’ 1 pt
Tick the box(es) - what should you consider when you select a form of communication?
How quickly you want people to receive your communication
Who you are communicating with
What the weather is like today
How detailed do you need the communciation to be
2.
FILL IN THE BLANK QUESTION
30 sec β’ 1 pt
________ communication involves a message which does not call for or require a responseβ
3.
MULTIPLE CHOICE QUESTION
30 sec β’ 1 pt
All of the following could be important for effective internal communication except:
1) a clear message that can be understood
2) the receiver should be the right person to send the message
3) the intranet should be in good working order
4) there should be feedback from the receiver
1)
2)
3)
4)
4.
MULTIPLE CHOICE QUESTION
30 sec β’ 5 pts
Meetings, Video Conferencing and Telephone Conversations are example of ........................... communication
Verbal
Written
Visual
5.
MULTIPLE CHOICE QUESTION
30 sec β’ 1 pt
What type of communication is an email?
Verbal
Written
Visual
6.
MULTIPLE CHOICE QUESTION
30 sec β’ 1 pt
4 One example of poor external communication is:
1) a supplier misunderstands a message
2) a worker fails to follow a safety instruction
3) managers do not receive a message about a machine failure
4) office staff fail to tell workers about new overtime rates
1)
2)
3)
4)
7.
MULTIPLE CHOICE QUESTION
30 sec β’ 5 pts
The _____________ or sender of the message is the person starting off the process by sending the message.
Transmitter
Receiver
Message
Feedback
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