The process of determining how an organization can get where it wants to go and what it will do to accomplish its objectives is ________.

• A) organizing

• B) influencing

• C) planning

• D) controlling

• E) analyzing

Which of the following is the fundamental purpose of planning?

• A) eliminating risk

• B) helping the organization reach its objectives

• C) optimizing the use of resources

• D) identifying organizational objectives

• E) organizing work processes

________ is the process of establishing orderly uses for resources within the management system.

• A) Organizing

• B)

  Communication

• C) Planning

• D) Controlling

• E) Motivation

________ skill is the ability to establish orderly uses for resources within the management system.

• A) Organizing

• B) Communication

• C) Planning

• D) Controlling

• E) Marketing

________ is the process of guiding the activities of organization members in appropriate directions.

• A) Communicating

• B) Influencing

• C) Controlling

• D) Planning

• E) Organizing

Which of the following is the primary purpose of the influencing subsystem?

• A) elimination of organizational grapevine

• B) business process restructuring

• C) attainment of management objectives

• D) manipulation of critical information

• E) elimination of organizational conflicts

Ensuring that an event occurs as it was planned to occur constitutes ________.

• A) control

• B) planning

• C) influencing

• D) organizing

• E) designing

________ is the systematic effort to compare performance to predetermined standards in order to determine whether performance is in line with those standards, or needs to be corrected.

• A) Planning

• B) Organizing

• C) Controlling

• D) Designing

• E) Motivation

Becky's department has seen a number of layoffs in the last two months, and employee morale is very low. This is affecting the work atmosphere and productivity is declining. In this situation, the department manager's primary task will be _______.

• A) organizing

• B) influencing

• C) controlling

• D) monitoring

• E) planning

Motivating employees to perform better so that they can achieve the organization's goals is known as ________.

• A) organizing

• B) influencing

• C) controlling

• D) monitoring

• E) planning