Guestroom Cleaning

Guestroom attendants should follow a system to produce

• A spotlessly clean guestroom

• A spotlessly clean hotel

• A spotlessly clean environment

• A spotlessly clean utility room

A plan saves

• Time and prevents double work

• Energy and tiredness

• Time and prevents overlooking cleaning

• Time and prevents exhaustion

Guestroom cleaning should be

Guestroom cleaning begins the moment you approach the

• hotel property

• lobby area

• housekeeping section

• guest room door.

For many years the standard has been for guestroom attendants to leave the door

Leaving the guestroom opened lets the guest know

• room was being cleaned

• A answer

• A and D answer

• gave the attendant easy access to the cart

Many properties require that guestroom attendants ________ themselves in the room

• see

• hide

• lock

• keep

It is important that room attendant protect themselves in the guestroom

• TRUE

• FALSE

Once you enter the guestroom you must work

The first step in cleaning the guestroom is

• opening the guestroom windows

• turning on the lights

• setting up your supplies

• knocking on the door