Business letters

What does a logo do?

• Allows people to recognise a company instantly

• Makes the letterhead look attractive

• Adds colour to the letterhead

Where would you find a letterhead?

• At the bottom of the page

• At the top of the page

• Before the greeting

Who's information is in the letterhead?

• The person sending the letter

• The person receiving the letter

How should the date be typed in a business letter?

• 17/06/2019

• 17 June 2019

• The 17th of June 2019

What salutation should you use if you do not know the person's name?

• Dear whom it may concern

• Hello

• Dear Sir/Madam

Look at this reference, LM/E, who is typing the letter

• LM

• E

The part of the business letter where the message of the letter is written is called the?

• heading

• body

• greeting

• closing

The parts of the business letter in the correct order are:

• Letterhead, reference, address, date, greeting, body, signature, closing

• Letterhead, reference, date, address, greeting, body, closing, signature

• Letterhead, body, signature, closing, date, greeting, address

• Letterhead, signature, date, closing, address, reference

A letter sent from one business or organization to another or to an individual.

• Personal business letter

• Business letter

• Friendly letter

Ending of the letter. Example:

Yours sincerely

• Salutation

• Complimentary close