
KUIS NOBAR - OCA
Authored by RWS TREG 2
Business
2nd Grade
Used 1+ times

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8 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Kepanjangan dari CPaaS adalah…
Communication Platform as a Software
Cloud Platform as a Software
Communication Platform as a Service
Cloud Platform as a Service
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Keunggulan CPaaS adalah…
Menurunkan kemampuan komunikasi perusahaan
Meningkatkan pengeluaran perusahaan
Meningkatkan churn
Meningkatkan customer loyalty
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Apakah kepanjangan dari OCA?
Omni Communication Assistant
Omni Channel Assistant
Omni Communication Access
Omni Channel Access
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut ini merupakan produk OCA yang dapat membantu digitalisasi komunikasi, kecuali...
OCA Blast
OCA Interaction
OCA Messenger
OCA API
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Manakah yang bukan merupakan fitur OCA Interaction
Problem solving yang lebih mudah dengan sistem ticketing
Distribusi chat secara otomatis kepada agen yang online
Template membalas cepat yang dapat diseragamkan untuk seluruh agent
Hanya perlu dua dashboard untuk seluruh channel
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
OCA Space adalah
Solusi yang memungkinkan aplikasi/sistem lain mengintegrasikan layanan komunikasi
Fitur video interaction milik OCA yang dapat digunakan untuk komunikasi dua arah
Teknologi Chatbot untuk meningkatkan kemampuan interaksi dengan customer secara otomatis
Solusi untuk memudahkan pengiriman pesan dalam jumlah banyak dalam satu waktu
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
0
1
6
9
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