Product Knowledge

What is the role of an Educator?

• Keep everything in store tidy so when guest come in they will feel pleasant

• To upsell the product that we have without knowing their intention

• To create value at every point of guest experience by focusing on authentic connection through technical product education

• To be the judges of someone's way of styling

Three of these are our values as an educator in Lululemon, what are they?

• Inclusion

• Fun

• Descipline

• Courage

Answer explanation

Our 5 values are, Personal responsibility, Inclusion, Fun, Connection, Courage

Select 3 updates that have been made to the Metal Vent Tech 2.5

• Added room across chest

• Enhance shape retention

• Updated body mapping

• Hugged more tightly

What do we classify this family of color with?

• Fall

• Pop

• Neutral

• Vintage

This fabric is buttery-soft, Sweat-wicking, Four-way stretch,

Breathable and next-to-nothing sensation, what is the name of the fabric?

• Nulux

• Warpstreme

• Nulu

Answer explanation

Nulu fabric

Its unique, buttery-soft hand-feel is created by its specialized brushing technique

• Full freedom of movement is achieved through an engineered stretch

• Optimal comfort is enhanced by the super fine sweat-wicking yarns and

breathable construction

What does ACE stand for?

• Attend

• Acing on whatever you are doing

• Create

• Encourage

One of these places does not have a Lululemon store yet, which one is it?

• Pavilion Kuala Lumpur

• KLCC

• Sunway Pyramid

• Johor Premium Outlet

In your opinion, what would make a great Educator

Silverescent is an invisible treatment that is topically applied to a garment

• True

• False

Answer explanation

Silverescent is 99.9% pure silver and is permanently bonded to a Nylon yarn, so it never wears or washes off. It also Inhibits the growth of odour causing bacteria.

What is our regular return policy for guest to follow?

• Unworn & unwashed

• Hangtag still attached

• Proof of payment

• Within 30 days of payment