H&T Unit 2 Test

WHAT TENDS TO OCCUR WHEN A NATION'S ECONOMY EXPERIENCES AN ECONOMIC RECESSION?

• Lodging facilities expand their operations

• The food and beverage industry grows rapidly

• Consumers save their money and reduce their travel

• The workforce grows and spends less money on tourism

WHEN TOURISTS SPEND MONEY AT LOCAL ATTRACTIONS, THE EMPLOYEES WORKING AT THE LOCAL ATTRACTIONS EARN INCOME AND SPEND A PORTION OF THEIR MONEY AT LOCAL RESTAURANTS AND STORES. WHICH CONCEPT DOES THIS SITUATION ILLUSTRATE?

• The economic multiplier

• The competitive advantage

• The channels of distribution

• The law of diminishing returns

THE WINDSOR HOTEL HAS 450 ROOMS. ON SATURDAY NIGHT, 55 STAY-OVER, 29 WALK-IN AND 276 RESERVED ROOMS WERE SOLD. WHAT WAS THE OCCUPANCY RATE FOR SATURDAY NIGHT?

• 90%

• 85%

• 80%

• 75%

130 ROOMS AT THE STARLIGHT HOTEL WERE OCCUPIED DURING THE FIRST WEEKEND IN MARCH, INCLUDING 26 WALK-IN GUESTS. WHAT PERCENTAGE OF ROOMS WAS OCCUPIED BY WALK-IN GUESTS?

• 24%

• 20%

• 15%

• 12%

THE WILLIOWBROOK INN. ANTICIPATES THAT 15% OF THE 140 EXPECTED CHECKOUTS WILL BE OVERSTAYS. HOW MANY ROOMS SHOULD THE INN ALLOCATE FOR OVERSTAY GUESTS?

• 21

• 18

• 15

• 12

OUT OF 110 MOTEL ROOM RESERVATIONS, 10% WERE NO SHOWS ON SUNDAY. HOW MANY ADDITIONAL ROOMS DID THE HOTEL HAVE FOR SALE AS A RESULT?

• 13

• 12

• 11

• 9

OUT OF A HOTEL'S 75 ROOMS, 30 ARE STAY-OVERS, 25 ARE RESERVED FOR NEW ARRIVALS, 5 ARE OUT OF ORDER, AND THE HOTEL DOES NOT ANTICIPATE ANY UNDERSTAYS OR OVERSTAYS. WHAT PERCENTAGE OF ROOMS IS ALLOCATED FOR WALK-INS?

• 20%

• 15%

• 8%

• 4%

WHY DO MANY HOSPITALITY BUSINESSES ESTABLISH SCHEDULES SO THAT EMPLOYEES' WORK SHIFTS OVERLAP BY 15 MINUTES?

• To maintain a positive attitude among employees

• To provide employees with in-depth training

• To ensure a smooth shift transition

• To increase the payroll expenses

WHICH LODGING FACILITY IS MOST LIKELY TO NEED HIGHER STAFFING REQUIREMENTS?

• A 50 unit economy motel

• A large, full-service convention hotel

• An upscale, 15-room bed and breakfast inn

• A lakeside campground with several campsites

IF THE AVERAGE HOURLY RATE OF A MAINTENANCE EMPLOYEE IS $15.75, AND A RESORT ESTIMATES 220 LABOR HOURS DAILY TO MAINTAIN THE FACILITY, WHAT IS THE ESTIMATED LABOR EXPENSE FOR THE MAINTENANCE STAFF FOR THE DAY?

• $3,685

• $3,465

• $3,325

• $3,275