Shipped Order

TRUE or FALSE: Bring it Back Return is available only for Addline and New customer orders.

• TRUE

• FALSE

If customer has questions with the trade in value, they can send email to:

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

Additional Memo to use for Approved order with Trade In.

Additional Memo to use for Approved order with Bring it Back Return .

Which line in Webstore Memos (Renewal Tab) should we use if the order is approved with Bring it Back Return via Trade In?

• Line 5

• Line 6

• Line 7

• Line 8

What tool should we use to complete the DRS Order?

• DRS Tool

• DRS Complete

• RWMS

• SD

Standard memo for Shipped activation after fulfillment?

Standard memo for Shipped renewal after fulfillment?

RWMS memo when adding the trade in credit or trade in promo in RWMS?

Scenarios in ORBIT:

• BIB Return

• BIB Amount

• BIB via Trade In

• Trade In