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Coaching Prep

Authored by Rowena Pedro

Specialty

Professional Development

Used 3+ times

Coaching Prep
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10 questions

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1.

MULTIPLE CHOICE QUESTION

5 sec • 1 pt

When looking for misses, we look for trend instead of One-off interactions

TRUE

FALSE

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

You are examining reports and you noticed that your tm is being marked down week over week on a specific skill, What is best to do next?

Teach the tm

Do RCA

Consider moving to a new area of opportunity

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

5 root causes: the team member is unable to provide correct answers

knowledge

Skill

Environmental

Motivational

lack of Feedback

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

5 root causes: the team member has skills and knowledge but performance is poor

knowledge

Skill

Environmental

Motivational

lack of Feedback

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

5 root causes: the team member provides correct answers but there is inconsistency in delivering the task

knowledge

Skill

Environmental

Motivational

lack of Feedback

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

5 root causes: the team member's performance is impactd by intrinsic and extrinsic motivators (goals, rewards)

knowledge

Skill

Environmental

Motivational

lack of Feedback

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

HOw to assess if the tm lacks feedback?

do a knowledge check

observe the tm while doing the task

have a convo with tm about their goals

check previous documentation and see if they have been coached about the issue

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