S | M01 Post-Exam

Which of the following HR activities is most likely to be outsourced?

• Employee communications
• Compensation plan
• Executive development
• Expatriate administration

Creating a balanced scorecard begins with:

• a framework of measurement.
• consensus about objectives.
• a financial plan.
• alignment with rewards.

Sustained organizational growth occurs when:

• rules and regulations are clear.
• conflicting ideas are encouraged and valued.
• frequent evaluations are provided to reduce risk.
• there is consistent agreement among managers.

Which of the following is the best approach to ensure HR plans are aligned to the business strategy?

• Integrate benchmark analysis into the company HR planning process.
• Review HR practices and present a plan to company leaders.
• Ensure HR plans are aligned with the company's planning process.
• Consider the specific HR practices needed after the company plan is defined.

A company is in the process of a major acquisition. At this stage, what is the most appropriate action that the senior HR officer should take?

• Work with a labor attorney to identify potential risks to the company.
• Identify the skills in both companies and determine where to allocate talent.
• Schedule cross training for acquired employees.
• Examine the important parts of the acquired company's corporate culture.

A key performance indicator (KPI) that suggests an effective retention strategy is an increase in:

• productivity
• customer satisfaction.
• applicant referrals.
• turnover.

In the establishment of a performance management system in a hospital setting, which of the following is the most quantifiable measure of employee performance?

• Quality of nurse's report
• Employee turnover ratio
• Number of medication errors
• Informal patient feedback

Which of the following HR strategies is used to achieve flexibility in job assignments?

• Hire temporary workers
• Conduct an employee attitude survey
• Reduce the number of job levels
• Eliminate administrative positions

A company has identified that most of their engineers are over 55 years of age and are expected to retire soon. The number of new graduates is not sufficient to replace these employees. What additional analysis is required by HR?

• Workforce assessment
• Environmental scanning
• Job analysis
• Career development

In developing an international human resource program, which factor is most critical to the success of an expatriate assignment in a foreign country?

• culture adjustment training delivery
• adapting of the spouse and family to the foreign country
• equalizing negative tax consequences
• providing for the security of expatriate and the family