Which of the following HR strategies is used to achieve flexibility in job assignments?

Reduce the number of job levels

Conduct an employee attitude survey

Eliminate administrative positions

In developing an international human resource program, which factor is most critical to the success of an expatriate assignment in a foreign country?

adapting of the spouse and family to the foreign country

culture adjustment training delivery

equalizing negative tax consequences

providing for the security of expatriate and the family

What is a goal of an HR audit?

Identifying gaps in HR practices

Matching human capital to organizational needs

One of the strategic core roles of an HR leader in organizations is __________

providing consultation to senior management in relation to HR issues

building and following up the HR budget for an upcoming year

creating an organizational chart and keep it up-to-date

leading a rounded all-functions-included knowledge management initiative

__________ is an environmental scanning factor for a firm that offshores its operations.

A proposed law that may affect the operations continuity in the offshored country

An internal policy that is required for the safety of production workers

The SOPs for an assembly line that is not fully followed by workers in factory

The systems of discipline and grievance that needs updating

What should be the first step in changing an organization’s culture?

State what kind of culture you want.

Benchmark your culture with competitors’ cultures.

Engage an organizational culture expert.

One of the following is a warning environmental scanning factor for business expansion in new locations.

availability of new technologies that can make organization more efficient

Changing an organization's culture principally needs __________.

top management and other opinion leaders’ support

benchmarking the company’s culture

communication targeting only lower levels in organization

sustaining company’s reward systems

Each of the HR competency models examined included strategic and operational components. What item below is an example of an operational competency?

Delivery of HR services and practices

A potential benefit of big data for HR is _______

better-quality lessons learned from technology projects.

superior data security and scalability.

What is an advantage of the shared services structure?

Strategic partnering opportunities

Why should a balanced scorecard be used to measure strategic progress?

It provides a more rounded assessment of the results of strategic activity.

It can be accomplished quickly.

It extends protection against legal risks to organizations.

It can be repeated periodically.

How have traditional CSR concerns, such as ethics, governance, and philanthropy, been affected by the changing role of CSR?

They are becoming strategically aligned with sustainability and business strategies.

They have been replaced by more important sustainability considerations.

In most organizations, they are now assigned to a separate department.

They are unaffected by such newer concerns as sustainability.

What would be considered a HR strategic task?

Working with senior and line managers to forecast workforce needs for the strategic planning period

Securing off-site backup and storage of employee transactions and records

Developing a system to track the number of people leaving the organization

Creating a training program for conducting safe and legal terminations

What does environmental scanning add to strategic management?

Early warning of changes that could affect strategy

Improved stakeholder understanding

Improved transparency and accountability

More accurate identification of needed areas of improvement within the organization

What is the strategic advantage of set-directed work teams?

They are more responsive to change and innovation.

Members of self-directed teams have a better understanding individual task assignment.

They are better at resolving interpersonal conflicts.

They minimize leadership challenges

One of the common reasons international assignments fails is:

spouse unable to adapt to new location

assignee takes much vacations to home country

International assignee needs to ___________ in order to be able to succeed.

respect local values and traditions

wear the national costumes of assignment locals

communicate in extremely friendly way with all reports

take days off to visit the touristic places

HR policies help in all the following except ___________

to evaluate HR activities and find gaps to improve.

to assure employees that they will be treated justly and accurately.

to help managers make quick and reliable decisions.

to give managers confidence to resolve problems and defend their decisions.

First step when creating a new HR policy is ________.

developing a statement for the policy

developing a procedure to be approved

How does increased workplace diversity tend to improve creativity and innovation?

By providing multiple perspectives and problem-solving styles

By increasing the amount of training workers receive

By eliminating organizational hierarchies

By encouraging more careful communication due to language differences

Which one of the following HR activities should not be outsourced?

Employee and manager self-service

The BEST way HR can involve employees in supporting the organization's goals and mission is to

have individuals and departments develop goals that link to those of the company.

conduct a yearly employee attitude survey.

encourage all employees to read trade journals and industry publications.

share market research with employees and ask for their input on how to keep customers.

What should you consider before starting the practice of monitoring employee e-mail use?

Whether there are laws regulating the practice of e-mail monitoring

Whether monitoring e-mail use is in line with your organization′s culture

Whether the employees would be offended

Whether monitoring is exclusive to certain employees

Which of the following is a potential advantage of a heterogeneous team?

More creative ideas are produced over time.

There is less confusion about roles and leadership of the team.

There is less potential for miscommunication.

There is more time needed to manage cultural differences.

In creating an organizational code of ethics, an organization should follow all of these guidelines EXCEPT

Create a single standard of ethical action.

Institute a procedure for reporting ethical abuses.

Appoint a top-level manager to act as an ethical advocate.

Include meaningful and clearly stated provisions.

HR professionals involved in the strategic planning process can BEST serve their organization by

acting as a consultant to the organization on HR issues.

critiquing the input of strategic planning participants.

representing the needs of the HR department.

acting as the sole decision maker on all issues related to HR.

Why should HR conduct employee focus groups before a project plan of change is finalized?

To encourage employees to ask questions and express their reactions

To present the plan orally before management communicates it in writing

To influence those opposed to the tentative plan through peer pressure

To present management's case that there is a need for dramatic change

A vendor that provides services for a company offers to send a company employee and her family to Disneyland. The employee should

decline the offer because it is a conflict of interest.

accept the offer in an effort to strengthen business relationships.

allow the vendor to pay for travel expenses, but not for park admission fees.

stop doing business with the vendor.

S | M01 Post-Exam

Authored by Ahmed Abd Al-Wareth

Professional Development

Used 7+ times

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50 questions

Show all answers

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following HR activities is most likely to be outsourced?

Employee communications

Compensation plan

Executive development

Expatriate administration

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Creating a balanced scorecard begins with:

a framework of measurement.

consensus about objectives.

a financial plan.

alignment with rewards.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Sustained organizational growth occurs when:

rules and regulations are clear.

conflicting ideas are encouraged and valued.

frequent evaluations are provided to reduce risk.

there is consistent agreement among managers.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which of the following is the best approach to ensure HR plans are aligned to the business strategy?

Integrate benchmark analysis into the company HR planning process.

Review HR practices and present a plan to company leaders.

Ensure HR plans are aligned with the company's planning process.

Consider the specific HR practices needed after the company plan is defined.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A company is in the process of a major acquisition. At this stage, what is the most appropriate action that the senior HR officer should take?

Work with a labor attorney to identify potential risks to the company.

Identify the skills in both companies and determine where to allocate talent.

Schedule cross training for acquired employees.

Examine the important parts of the acquired company's corporate culture.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

A key performance indicator (KPI) that suggests an effective retention strategy is an increase in:

productivity

customer satisfaction.

applicant referrals.

turnover.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

In the establishment of a performance management system in a hospital setting, which of the following is the most quantifiable measure of employee performance?

Quality of nurse's report

Employee turnover ratio

Number of medication errors

Informal patient feedback

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S | M01 Post-Exam

Which of the following HR activities is most likely to be outsourced?

Creating a balanced scorecard begins with:

Sustained organizational growth occurs when:

Which of the following is the best approach to ensure HR plans are aligned to the business strategy?

A company is in the process of a major acquisition. At this stage, what is the most appropriate action that the senior HR officer should take?

A key performance indicator (KPI) that suggests an effective retention strategy is an increase in:

In the establishment of a performance management system in a hospital setting, which of the following is the most quantifiable measure of employee performance?

Which of the following HR strategies is used to achieve flexibility in job assignments?

A company has identified that most of their engineers are over 55 years of age and are expected to retire soon. The number of new graduates is not sufficient to replace these employees. What additional analysis is required by HR?

In developing an international human resource program, which factor is most critical to the success of an expatriate assignment in a foreign country?

Access all questions and much more by creating a free account

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