Hulu/Disney Day 2

The term "CCPA" stands for California Consumer Privacy Act

• True

• False

Conviva Lite can be used to help understand issues with one of the following:

• Playback quality

• Billing history

• Finding content

• Canceling an account

Audio Descriptions (AD) on content add accessibility features which do the following:

• Reads every component of the screen

• Tells you what new content is on Hulu

• Provides additional auditory narration

• Reads you a book

Where can you find the latest officially supported devices for Hulu?

• Twitter

• Reddit

• press.hulu.com

• The KB and help.hulu.com

As of Q1 2023, in which countries is Hulu available for subscribers?

• South America

• North America

• The United States

• Globally

What are the device categories viewer's can stream Hulu+Live TV?

• Cable TV

• Living Room, Mobile, Commercial

• Mobile, Web, Living Room

• All of these

Which attribution must always be treated as the root cause if initiated during a contact?

• Internal Chat Request

• Billing

• Cancel

• Refunds

The device limit and download limit for Hulu's offline downloads feature?

• 4 devices, 25 downloads

• 4 devices, unlimited downloads

• 5 devices, unlimited downloads

• 5 devices, 25 downloads

What are the premium content add-ons for Hulu? (select any that apply)

• HBO Max

• Paramount+

• Cinemax

• Showtime

You can add ESPN+ and/or Disney+ as an add-on to your Hulu plan

• True

• False

• Maybe