Test 5

_ to make a record of something.

• Concise

• Status

• Document

• Medical record

__ a feeling of understanding and a connection between two people.

• anxiety

• nonverbal

• Rapport

• therapeutic

__ a feeling of nervousness and worry.

• open-ended question

• Anxiety

• rapport

• verbal

__ an inquiry that requires an answer longer than a one-word response.

• verbal

• anxiety

• nonverbal

• Open-ended question

_ communication without the use of spoken language.

• therapeutic

• Nonverbal

• anxiety

• verball

___ spoken.

• Verbal

• Open-ended question

• Nonverbal

• Rapport

----- helping someone to heal or feel relaxed.

• Therapeutic

• Nonverbal

• Anxiety

• Rapport

The hospital has a _______ of doctors since it can't afford to hire new staff.

• shortage

• demand

• Loan

• caseload

Nurse Reyes has to work overtime to manage her ____

• Shortage

• caseload

Nurses are in _______ at the local hospital.

• Loan

• demand