ITF+ Exam Prep 2

A user has downloaded an application file with the .dmg file extension. Which of the following operating systems can be used with this file by default?

• iOS

• Windows

• Mac OS

• Chrome OS

Which of the following operating systems is very lightweight and relies heavily on Internet applications?

• Chrome OS

• Windows

• Linux

• Blackberry OS

Ann, a user, is doing her daily job on her company laptop at a coffee shop. She opens an Internet browser and tries to go to her home page. Instead, she is sent to an unfamiliar website. She clears all temporary files and deletes the history, but this continues to occur. Which of the following is the cause of the problem?

• The company has configured a policy on her computer that forces her to stay on their website.

• Her computer is infected with adware and is redirecting her browser to another site.

• The memory of the browser is corrupt, and she needs to have the browser reinstalled.

• She did not reboot her computer after clearing the temporary files

Ann, a user, wishes to free space in her documents folder. Which of the following is the BEST characteristic to sort by in order to ensure that the most space is freed by deleting the least amount of files?

• Date modified

• File path

• Size

• Extension

A user has finished setting up a new computer. Now the operating system requires activation, but the user discovers the computer has no Internet connection. Which of the following should the user do FIRST?

• Contact technical support.

• Reboot the computer.

• Check the Ethernet cable.

• Review manufacturers website

Which of the following will allow a user to move a file from one folder to another using the LEAST number of steps, while ensuring that the file is removed from its original location?

• Open the file from its original location, save it to the new location, and delete it from the original location.

• Cut the file from its original location and paste it to the new location.

• Rename the file in its original location to a name that is not already taken in the new location

• Copy the file from its original location and paste it to the new location.

Which of the following software package types is designed to accept input from multiple users?

• Utility

• Operating system

• Specialized

• Collaborative

Ann, a user, reports that her computer was working this morning, but now the screen is blank. The power indicator for the monitor is on. Pressing the space bar or mouse does not fix the problem. Which of the following is the cause?

• The monitor power cable is unplugged.

• The video cable has become disconnected.

• The video driver is not installed.

• The screen saver has activated.

Which of the following are examples of keyboard connectors? (Select TWO).

• USB

• PS/2

• RJ-11

• FireWire

A user had to replace the hard drive in a computer. The user would like to install the games that came with the computer but were not installed as part of the initial OS setup wizard. The user can install the games by performing which of the following?

• Schedule automatic updates.

• Enable installed OS features.

• Update hardware drivers

• Reinstall productivity applications.