The Process of Communication

The aim of communication is to:

• transmit information unilaterally so that the receiver in has a different idea than the sender.

• transmit information from one person to another so that the sender and receiver understand the message in the same way.

• transmit information from one person to another despite noise and lack of feedback.

The responsibility for clear communication usually falls on the:

• sender

• receiver

• channel

• noise

Communication is a _________ and cyclical process.

• dynamic

• static

• repetitive

The first step of communication is:

• formulating an idea.

• message encoding.

• message transmission.

How must the idea be encoded?

• Words

• Symbols

• Gestures

• All of them!

How can messages be transmitted? Select all that apply.

• Verbally

• Written

• Visually

• Silently

What is an example of visual communication?

• Podcast

• E-mail

• Photos

What does decoding mean?

• Translate the message.

• Deciphering a formula.

• Misunderstanding a message.

What is a vital part of the communication process?

• Feedback

• Verbal mediums

• Eye contact

• Talking over the sender.

What can interfere with each step of the communication process?

• Noise

• Idea formation

• Encoding

• Channel selection