Telephoning Quiz

Telephoning Quiz

University

16 Qs

quiz-placeholder

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Telephoning Quiz

Telephoning Quiz

Assessment

Quiz

English

University

Practice Problem

Easy

Created by

Wendy Martin

Used 1+ times

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16 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Your name is Jill White. You answer the phone. What do you say?

I am Jill White

Jill White speaking

Jill White. Speak to me.

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

You want to speak to Henry Smith. What do you say?

I want Henry Smith

Give me Henry Smith

Can I speak to Henry Smith please?

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

You want to transfer the call to another person (Tina). What do you say?

I'll put you through to Tina.

I connect you to Tina

I'll pass you to Tina.

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Your colleague Claudia is not there. What do you say?

Claudia is outside today.

Claudia isn't here actually

Claudia isn't here at the moment

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Complete the conversation:

Can I take a message? No, it's ok...

I'll call back later.

I'm calling again.

I call back later.

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Ext 445 means?

Extension 445

Executive 445

Exit 445

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Your name is Fabio Mancini. You call someone, you say:

Hello...

I'm Fabio.

I'm called Fabio.

This is Fabio.

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